Tuesday, May 26, 2009

[bug] The inconsistent header of the Crystal Smiles template -- on theonlinepractice.com's customer sites

Web site under test: Any one of theonlinepractice.com's customer sites

Web page under test: The customer's Home page (Note: A customer that is using the Crystal Smiles template as their website template)

URL of web page under test: http://bit.ly/9a3Hx

Title: The inconsistent header of the Crystal Smiles template

Date discovered: 5/21/09, 18:00hrs NYC Time

Severity: minor

Description:

In the header of the Crystal Smiles template, the font type of the Doctor's name / Practice name displays differently -- in certain web browsers.

This issue is seen in "all browsers" that are running on top of OS Mac 10.5.6.

This issue is NOT seen in browsers that are running on top of OS Win XP Pro SP2.

Summary of results:

Pass = The font type is clear and easy to read. The font appears to be "Times New Roman."

Fail = The font type is not clear and not easy to read and not consistent with the font displayed in browser running on top of Win XP Pro SP2.

Win XP SP2 / IE 7.0 -- pass

Win XP SP2 / FF 3.0.10 -- pass (see attached picture).

Win XP SP2 / Google Chrome 2.0 -- pass

Win XP SP2 / Opera 9.64 -- pass

Win XP SP2 / Safari 3.2.1 -- pass

Mac 10.5.6 / FF 3.0.10 -- fail (see attached picture).

Mac 10.5.6 / Safari 3.2.1 -- fail

Mac 10.5.6 / Opera 9.64 -- fail

See the links to the two pictures for a visual of the fail and pass in Firefox:

* Picture 7y - ff3010 - fail.png: http://bit.ly/j72U

* Picture 8y - ff3010 - pass.png: http://bit.ly/vaBJo

Test details:

Summary: web page header

1) Load the web page into a browser.

2) FAILED: => The header of the web page shall look consistent across various web browsers

Link to test case: http://bit.ly/5IO7B

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