Monday, July 6, 2009

[bug] Unable to switch to International -- on drugstore.com

Web site under test: drugstore.com

Designer and maintainer of Website: drugstore.com

"International" plug-in provided by third party: The third party company is E4X under the brand name "FiftyOne."

Title: Unable to switch from US http://www.drugstore.com/ (or http://www.drugstore.com/default.asp) to International http://international.drugstore.com/default.asp -- under certain conditions.

Further description: If the user is on the "https-based" "welcome | sign in" page, then, upon switching to International (choosing any country), then the http://international.drugstore.com/default.asp page does not appear for said country selected.

WORKAROUND: When switching to International, do so from an "http-based" page instead of from an "https-based" page.

Date discovered: 7/6/09, 14:46hrs NYC Time.

Severity: Minor.

Priority: Minor.

Tested against the following clients:

- Mac 10.5.6 / FF 3.0.11 -- fail.

- Mac 10.5.6 / Safari 3.2.1 -- fail.

- Win XP SP2 / IE 7.0 -- fail.

- Win XP SP2 / FF 3.0.11 -- fail.

Testing steps / how to reproduce:

1. Navigate to http://www.drugstore.com/

2. Click on "welcome (sign in)" located in the upper-right-hand corner of the page.

Note: An https page is presented to the user.

3. Click on "international" located in the upper-right-hand corner of the page.

3.1 Select country (say CANADA).

3.2 The "Select Currency field should auto-populate. If not, then select CAD.

IE7.0


FF 3.0.11

3.3 Click on the "Update country $ currency" button.

3.3.1 Expected result: The site shall transition to http://international.drugstore.com/default.asp (and the Canadian flag shall be presented to the user).

3.3.2 Actual result: The site does NOT transition to http://international.drugstore.com/default.asp and presents either a non-drugstore.com error page or an entirely blank page to the user.

IE7.0


FF 3.0.11