The outage appeared to only last 5 to 10 minutes but could have lasted longer.
If the search engine application was down for routine or scheduled maintenance, then the "error" message presented to the user should be replaced with a "maintenance" message.
Website under test: everydayhealth.com
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How to reproduce.
A1. Navigate to everydayhealth.com.
A2. Do not log-in.
A3. Type in an appropriate search term.
A4. Click the "search" button.
A4.1 Expected results: Search results are presented to the user for the search term entered.
A4.2 Actual results: An error message is presented to the user.
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B1. Navigate to everydayhealth.com.
B2. Log-in.
B3. Type in an appropriate search term.
B4. Click the "search" button.
B4.1 Expected results: Search results are presented to the user for the search term entered.
B4.2 Actual results: An error message is presented to the user.
Notice on the "search engine error page" -- for the logged-in scenario, that it presents to the user the "appearance" to the user that the user is no longer logged in. (The user is really logged in).
